Everyday hosts struggle to keep up with a guest’s raising expectations of what is the minimum features and amenities a host should supply.
To keep guests delighted hosts should focus on their top profit generators, the guest’s must-haves and use these most requested convenience items that will have guests leaving high reviews on each visit.
The Top 3 Profit Generators Every Host Needs To Know About
Here are three MUSTS every host must never forget. Think of these like the golden rules of hosting a profitable listing.
1. Proper staging of your property
As the vacation rental business is becoming more and more common, you’d be surprised as to how many hosts don’t pay attention to this first ‘Profit Generator’! How you stage and fill the rental can have a big impact to your bottom line. Get more bookings from your listing by staging and photographing your rental the right way. The goal of staging and photographing your rental is simple- to make your rental more attractive to guests and travelers.
When staging your property hosts should decide which part of the home to stage. Whether you’re listing a bedroom or a complete home, try and make the spaces as spacious as possible. You should research what guest are looking for in your geographical area. If you’re by the beach, then a “beach” theme with light colors is typically desirable. This is to give off an impression to your guests that they are indeed on a vacation and not just in an extension of their own private room back home. The vibrancy, ambiance and overall atmosphere of your room should also be of great importance when staging your rental room. Spaces that do no match the overall vibe of the geographical area will usually have guests leaving mediocre reviews.
Now, when you decide to list your entire property, you have to consider every possible space your guests will more likely utilize during their stay. From your outdoor space, living room, veranda, patio, terrace to gazebo, hosts should stage each of these spaces as attractive as possible. Sure you may have to invest in decorative and ornamental designs but, this adds texture into your property. Also, you can opt to mix matching textures and colors to achieve a more cohesive look.
After the staging process, hosts should take time to capture quality photographs of these spaces. The photos of your property should aim to make your property looks spacious, attractive and comfortable to stay in. Always target the larger masses instead of adding your own personal touches.
However… there are some really creative hosts that have an eye for design and have an ability to create epic looking spaces. If this is not you, then you should stick to ideas from Pinterest you won’t go wrong!
2. Create fun and efficient working areas for your guests
By optimizing your property’s coworking space, your guests will benefit from an increase in productivity, creativity and efficiency. This means they get to close their laptops sooner and enjoy the home and surrounding area faster.
Even though coworking spaces have clear benefits to remote workers, there are still things to look out for that will ruin your guests’ overall coworking experience. Some pitfalls include lack of privacy and distractions in the room. To ensure that your guests have the best coworking experience, hosts should optimize the space by maximizing space, feel, comfort and ambiance. Less is more!
We’ve compiled the most bang for your effort ideas that will have guest leaving high reviews. These optimization revolve around renovating and redesigning your vacation home by creating efficient coworking environment for your guests.
First, you need to layout of these workspaces should allow for privacy and that hopefully means some sound isolation. Guests that take many calls or work in call centers will really appreciate this.
Second, invest in a desk and chair. A working desk and chair that is adjustable and ergonomic is the best way to go to keep your guests well happy and minimize possible body pains after spending long hours of working. Adding a low cost 1080p monitor of at least 21″ inches is today’s minimum standard.
Third, fill the space with soft items like pillows or easy DIY sound dampeners that create fun wall art. Investing in reducing harsh echo’s in your workspace will really delight your guest.
Last…. the lighting condition. So many hosts forget this! They leave guest in a dark room with no desk light and guets end up with headaches from looking at a bright screen all day.
While these efforts will surely win you a high rating and leave you good reviews, you can always decide to improve other areas within your vacation home and transform them into creative working areas. You guests might want to do some early morning work in your patio while drinking coffee or waiting for the sun to rise. Your extra efforts to give your guests the best alternative working experience is a win-win situation for both of you.
For more details read our article on what remote workers want from vacation rentals.
3. Enhanced descriptions of your property listing.
Now that you’ve taken great pictures, its time to focus on the property descriptions which should only include accurate details describing each space of your property. You should describe your property how your guests will exactly perceive it when they first see it. The aim of enhancing your property descriptions is for better marketing, better guest reception and more bookings.
660,000 Listings all over US by Hustle Pads
A properly-written property description describes what matters most about your property. It is a summary telling the story of your property, its features, amenities, location, and any other essential details that will set it apart from other vacation rentals.
Start with a catchy headline to catch the interest of the reader. To ensure an effective headline, it should be specific and professional. Your headline should be more detailed and not vague for your renters. Also, a properly-written headline speaks to the specific needs of your target renters.
Try and tell a story of what guests could expect to encounter. Renters look for the narrative of each property and the way you speak to speak to them is by invoking emotions is the best way to deal with it.
Emphasize your property’s location by going into detail where your property is located. Any surrounding establishments and businesses, nearby beaches or mountains or any prime locations you think your guests would love to visit.
The Top 15 must-haves for your vacation rental
Top 10 Amenities To Keep Your Vacation Rental Booked by Hustle Pads
1. Desk/workspace space
Most of Hustle Pad’s guests are either remote workers, freelancers, hustlers or entrepreneurs who are on the lookout for any vacation spot where they can still have the best space for working while enjoying what the property has to offer during their stay. It’s become so increasingly popular in recent years to to have a desk in the bedroom that guests actively seek these listings. Coworking space offers that are suited for work & creativity do very well. To guide you through what needs to improve or include in your coworking space, we have compiled 7 things to consider when setting up your coworking space.
2. High-speed internet connection
Lets be real.. No internet is only ok if you are explicitly choosing to stay out in the woods in isolation. Outside of that, having a slow internet is like having no internet! Guests need an internet connection for work, video conference calls and to brag to their friends about your amazing listing. What is the minimum acceptable speed for a vacation rental? Speeds should be high enough to deliver a high-speed connection to multiple users during peek workhours and this typically means 50-150 Mbps as the minimum acceptable speed.
3. Properly stocked kitchen
In preparing meals for breakfast, lunch or dinner, our guest will need basic kitchenware including tableware, cutlery, pans, silverware, glassware and even small kitchen appliances. According to a study, 83% of guests stated that the ability to cook in their vacation home is a big cost-saving factor they normally consider when choosing the right vacation rental.
4. Proper heating & cooling
Nothing is worst than arriving to your vacation rental in Miami during the summer time just to find that the host has a busted AC! Hosts need to realize that letting events like this occur will have a direct impact on your review and ratings for your property. Also, those working during the day will surely need working air conditioning system to stay focused and productive at work. Added to that, property owners and managers are also highly encouraged to provide, install and maintain a fully functional and working home heating system for their guests. During summer, this system will alleviate the heat factor felt by your guests by extracting excess heat from the air inside your vacation home. Meanwhile, during winter, it will provide enough heat from the air outside to warm the air inside. Installation of a hot and cold shower is also encouraged.
5. Towels, linen, robes and slippers
As one of the most basic bathroom amenities you can offer to your guests, you will surely would not want to miss any important item to your toiletry kit. From towels, linens, robes, slippers to complimentary shampoo, conditioner, toothpaste, body lotion, face wash, soap and mouthwash. Your kit is highly customizable and you are encouraged to offer your best kit that will surely be loved by your guests.
6. Clothes iron and storage
Most of our guests will stay at your vacation rental for a minimum of one full month. That means, your guests will not hold back bringing tons of clothes, from dailies, working clothes, party clothes to casual wears. A good and sizable amount of clothing storage is one best home amenity to offer. Also, it might be best if the clothing storage has proper divisions and secured by a lock. You can also offer a readily available clothes iron.
7. Cleaning supplies
Cleaning the vacation rental is not just the property owner’s or manager’s responsibility but also the guests and renters. It is a mutual responsibility promoting cleanliness and sanitation. Place a cleaning kit anywhere in the corner of your vacation home for easy access. This will encourage your guests to regularly clean the vacation home. You cleaning kit may include all-purpose cleaners, disinfecting wipes, window cleaner, scrub brush, floor mop, detail brush, hand duster, vacuum cleaner to cleaning products.
8. Security and surveillance system
Safety and security of your guests is of great importance. At Hustle Pads, we are highly encouraging each property owners and managers to secure and install security cameras or CCTVs around your vacation rental. These cameras are only allowed to be installed at any communal areas and outside premise of your vacation rental. Please read on our Policy on Security Devices at a Property to be guided further on what is allowed and what is not. All property owners and managers must also declare all installed security and surveillance cameras, their exact location in the property, and any relevant information deemed necessary and important upon listing your property with us.
9. Potable water
Your guests should have an easy access to clean and potable water. You can install drinking water filling machine at your kitchen. This will keep your guests stay hydrated from doing work to any extraneous physical activities. Your guests will also be safe and secured against waterborne diseases like diarrhea.
10. Essential pandemic items
As we are continually fighting against the effects of the global pandemic brought by the COVID-19, we, at Hustle Pads, are together in our fight to combat the further spread of the deadly coronavirus. As property owners and managers, you can secure these essential items at your vacation rentals, including disposable gloves, face shields and eye protection, disposable face masks, disinfectants and antiseptics and medical supplies, to keep your guests safe and secured. You also have the option to post informative pamphlets specifying awareness, do’s and dont’s and proper ways to stay hygienic and protected from communicable diseases.
The Top 10 Convenience Items
Top 10 Most Requested Convenience Items From Guests
by Hustle Pads
1. List of things to do in the area
Imagine showing up to your vacation rental and you come through the door and find a list of fun activities to do in the local area. What a time savor or backup list! This is really great for families and busy travelers who don’t have time to research ahead of time what sorts of activities to do when they get to your location.
On Hustle Pads we encourage Hosts to list out 3 things to do in the area for each listing.
2. Coffee machine and spices
Guests would love to visit a nearby coffee shop but it may be more convenient to brew a cup in the kitchen. Another requested addition to your vacation home is equipping your kitchen cabinets with key pantry ingredients. You can include olive oil, flaky salt, pepper grinder and other basic seasonings.
Bonus points if you highlight a local vendor and promote a local business. Remember, a well-stocked kitchen might be your key to a successful vacation rental business because that equals great reviews!
3. Free parking
Some of your guests may prefer to bring their car during their stay to save the hassle from commuting especially when doing errands or any work- or business-related travels. The more parking spaces your property has, the better. You might also consider installing any security devices within the parking area to monitor any potential offenders.
Your guests might prefer to wash their clothes within the confines of the vacation home to save the hassle of going to laundry services. Some of your guests might not have any vehicle or laundry services are very far from your vacation rental, so it is a best move to secure even the most basic and cheap laundry machine. You also have the option to leave a good amount of detergents and washing products.
5. Emergency and standby power supply
Most of your guests are either freelancers, remote workers or entrepreneurs who are busy on their work most of the time during their stay at your vacation rental so it might be best to secure a backup power supply in case of power outage and any occasional power interruption. Your backup supply may be any of the following: portable generator, fixed generator, solar generator, wind generator or any uninterruptible power supplies.
6. Backup water supply
Having a backup water supply is important especially if your water utility services are sometimes interrupted or in case of any bad pipes. You can store a good amount of water supply in water storage tanks that are clean, free from contaminants and rustproof.
7. Premium bedding, sleep masks and ear plugs
Investing in premium bedding is not a bad idea afterall. Who does not want comfortable sleep with no worries of sleep deprivation or sleep pain due to bad bedding? A premium bedding that further includes sleep masks and ear plugs will make all the difference for your guests.
8. Cable television and entertainment system
Some of your guests may take some time off doing work to watch their favorite movie or series, so it is a good idea to offer cable TV access, more so, a smart TV with access to Netflix, Amazon Prime or Hulu.
9. Hair dryer
You have the option appoint each bathroom in your vacation rental with a working and fully functional hair dryer for your guests to use during their stay. A good hair dryer will manage to give your guests with smooth, silky finish hair.
10. DVDs, books and board games
Your guests will look for any recreational activities without the need to go outdoors so a good amount of DVDs, books and board games will surely keep your guests accommodated during their stay.